AI Engine

Enterprise-grade AI engine based on a four-layer architecture model,
providing full-stack capabilities from underlying algorithms to business scenarios

Underlying Algorithm Engine

Unified LLM access, RAG knowledge engine, model fine-tuning and distillation

AI Core
GPT-4
Claude-3
ERNIE
Qwen
Llama
+10

Unified LLM Access

Adapt to 15+ mainstream LLM vendors, provide standardized API interfaces, support intelligent routing and load balancing

  • Routing latency < 5ms
  • Overall availability > 99.9%
  • First token latency < 800ms

RAG Knowledge Engine

Adopts "Dual-Tower + Interactive" three-stage architecture, achieving 90% retrieval accuracy and 5% hallucination rate

  • Vector search contributes 60%
  • Keyword search contributes 25%
  • Graph search contributes 15%

Model Fine-tuning & Distillation

Three-stage fine-tuning strategy, supporting LoRA/QLoRA efficient fine-tuning, knowledge distillation reduces cost by 100x

  • QLoRA fine-tuning only needs 4.5GB
  • Cost reduced by 100x
  • Scenario-specific model customization

Microservices Architecture

Service governance, distributed transactions, observability, container orchestration

Service Mesh
Nacos
Seata
Sentinel
SkyWalking

Service Discovery

Nacos unified solution, registration TPS > 100K, push latency < 100ms

Distributed Transactions

Multi-mode support: Seata AT (eventual consistency), TCC (strong consistency), Saga (long-running transactions)

Traffic Governance

Sentinel comprehensive protection, QPS throttling, circuit breaker, system protection

8 Scenario Microservices Matrix

Office Service
Efficiency +50%
Recruitment
Cycle -40%
Training
Completion +35%
Acquisition
Cost -30%
Customer Service
Intervention -60%
Sales
Conversion +25%
Private Domain
LTV +20%
Live Streaming
GMV +15%

Multi-Agent Collaboration

Planner, executor, reviewer, and learner agents working together

User Request

Planner Agent

Planner

  • Task decomposition
  • Strategy formulation
  • Resource coordination

Executor Agent

Executor

Researcher Writer Designer

Reviewer Agent

Reviewer

  • Quality check
  • Compliance review
  • Risk assessment

Pipeline Mode

Sequential Pipeline, process tasks in order

Negotiation Mode

Negotiation, voting arbitration for decisions

Competition Mode

Competition, parallel selection of optimal solutions

Human-AI Collaboration

Confidence threshold < 0.7 triggers manual review

RPA Automation

Mobile automation, social media integration, deep enterprise application integration

Content Publishing
Select Assets
AI Copy Generation
Smart Hashtag Suggestions
Scheduled Publishing

Mobile Automation

AI mobile operations, automatic login, asset selection, copy editing, hashtag tagging, scheduled publishing - full workflow automation

  • Full coverage of TikTok, Instagram, YouTube, Twitter, LinkedIn
  • AI-assisted copy generation, smart hashtag recommendations
  • Automated DM replies, multi-turn conversation management
WeChat Work DingTalk Lark
AI Customer Service Auto-replied to customer inquiry
Just now
Customer A What is the product price?
2 min ago
Sales Assistant Generated and sent quotation
5 min ago

Enterprise App Integration

Deep API integration with WeChat Work, DingTalk, Lark, etc., achieving business process automation

  • Automated message replies and forwarding
  • Approval workflow automation
  • Data sync and report generation

Exception Handling & Manual Review

Technical Exception

  • Element not found
  • Network timeout
  • App crash
Retry 3x → Screenshot → Pause

Business Exception

  • Operation rejected
  • Unexpected state
  • Insufficient permissions
Rule match → Fallback → Log

Security Exception

  • CAPTCHA challenge
  • Session expired
  • Risk control blocked
Pause immediately → Human queue

Platform Limit

  • Rate limiting
  • Feature changes
  • API deprecation
Backoff → Switch account → Log